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Weekly FAQ #4 – Neighbour from hell

Weekly FAQ #4 – Neighbour from hell

Q. A new resident just moved in next door and is making loud noises constantly especially at night. What can I do?

A. The first step is always to approach your neighbour first. If that fails, you should refer this to the Building Manager or Owners Corporation Manager. Your OC may also have Special Rules to govern the noise issue.

For ongoing noise disputes, all residents should lodge a formal complaint against the neighbour. Most noise disputes stop just before or at the grievances committee meetings. You can also refer to the Consumer Affairs Victoria website for more information on complaints.

Victoria Police can assist if you need immediate response regarding the noise complaints.

Weekly FAQ #3 – Can a proxy holder transfer their proxy to someone else?

Weekly FAQ #3 – Can a proxy holder transfer their proxy to someone else?

Proxy a proxy

Q. I’m a proxy on behalf a lot owner and elected to be on the Committee. I cannot attend the upcoming Committee Meeting, can I proxy someone else to attend on my behalf?

A. The simple & direct answer is no, because a proxy must not transfer the proxy to a third party under Section 87 (3)(c) of the Owners Corporations Act 2006.

This is problematic especially in a Committee who are formed largely by lot owners in the name of their company, superfund, etc as most of them would have been a proxy on behalf of the entities. One of the ways to get around it is to appoint yourself under the power of attorney on behalf of the entity. That way, you can appoint a proxy to represent you in your absence.

Weekly FAQ #1 – Insurance Premium & Cost Savings

Weekly FAQ #1 – Insurance Premium and Cost Savings 


Q. Our insurance premium is too high, can’t we just reduce the insured building amount? It is unlikely that we will ever claim the whole amount anyway!

A. The insurer will request that a property insurance valuation report be done for any request to reduce the insured amount. Reducing the insured amount is not the right way to cut cost. A lot of strata properties are under insured and poses a huge financial risks to property owners.
At MOCS, we will always call for multiple quotations prior to the renewal of the insurance to ensure you get the best value for money!